Carpet Cleaning

First aid for carpet spillages and mishaps

By 24 May 2021No Comments

It’s such a shame whenever we come across it, but it’s very common for customers to have already (and unwittingly) ruined their own carpets and upholstery, by using the wrong process or substances when attempting to clean up spillages. In light of this sad truth, here are a few simple Do’s and Don’ts that can drastically limit your chances of making things worse.

Hopefully this will help you get the best results possible or at the very least keep you in the game, by giving a professional carpet cleaner the best chance of eventually being able to come to your rescue.

It’s a fact of life – we all have our occasional mishaps. Indeed, when it comes to spilling beverages – I have to admit that I’m one of the world’s worst! I feel your pain, so to you my fellow clumsy brother and sisters, here are some helpful hints for the next time you experience that sinking “Oh **** no!” feeling.


  • Act Fast – time is your enemy here! You need to quickly limit the amount of substance being absorbed into the surface.
  • If it’s a hot beverage that’s been spilled act even faster! Heat will mean the substance will more easily penetrate the fibres or fabric, making it more troublesome to remove. Try to cool the area as quickly as possible by applying a little cold water.
  • If it’s a solid type spill, first gently scrape and lift everything you can away from the surface.
  • Blot with a white clean absorbent material (towel, flannel, kitchen roll) and soak up as much as the substance as possible (always good to keep some under the sink for such occasions).
  • Work from the outer edge in to the centre of the stain.
  • Blot the treated area as dry as possible.


  • Never use hot water which could ‘set’ the stain making it far more difficult to remove.
  • Never ever scrub or forcefully rub your carpet or upholstery – you’ll risk bursting the pile or damaging the fabric!
  • Don’t go all trigger happy and randomly spray the area with all manner of ‘off the shelf’ stain removers. Yes, we’ve all done it!
  • We generally don’t advise the use of ‘off the shelf’ stain products because they tend to be a bit generic. As such they will sometimes not be the best choice for the particular substance you may be attempting to remove. In addition to that, given the diversity of products on the market containing different chemicals it’s possible that mixing 2 or more together might cause a chemical reaction making the problem ten times worse.

However, if you are determined to use an off the shelf stain remover, please at least take the following precautions:

  1. Read and follow the instructions on the label very carefully.
  2. Test the product on an inconspicuous area to make sure it’s not going to cause dye bleed and/or dis-colour the treated area.
  3. Don’t apply too much product. A tiny squirt is enough – adding more will not improve your chances of success. By using too much you will only succeed in leaving sticky residues in the carpet/fabric which again can make things worse by attracting more soil/dirt.
  4. Try and completely rinse out the product you’ve used with a little cold clean water.
  5. Blot as dry as possible.
  6. Try to avoid ring marks by making sure the treated area dries evenly and by feather out the edges as much as possible.
  7. Relax, stop worrying. Congratulate yourself on the fact that you did everything you could by making the best of an unfortunate situation!

If you are still worried, please feel free to give our friendly service a call and we will do everything we can to help you.